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And New York Attorney Gen- According to the states, Cafe-
eral Letitia James said, in a Press didn’t conduct a full
statement: “New Yorkers have ev- investigation into the breach until
ery reasonable expectation to trust New York led an six months after it occurred.
that their personal information investigation that
will remain protected. CafePress culminated with six The agreement calls on Cafe-
Press to implement several
breached that trust by failing to other states - including changes. They include: creating a

protect consumers and then fail- Connecticut and New comprehensive information secu-

ing to take immediate action when Jersey - coming to a $2M rity program that will have regular
they learned data was a risk. My agreement with CafePress updates to keep pace with changes
office is committed to protecting in technology and security threats;
consumers, which is why we will Inc. to resolve a 2019 data providing clear notice to consum-
continue to use every available breach. ers concerning account closure

tool to hold companies account- and data deletion; designing an
able when they fail to safeguard incident response and data-breach
personal information.” notification plan; and ensuring
Marc Cowlin, public relations manager for Cafe- that third-party security assessments take place for
Press, didn’t respond to a request for comment the next five years.
Friday afternoon. ¦

The breach, the states said, included in consumers’ Robert Storace covers legal trends, lawsuits and
Social Security numbers, names, email addresses, analysis for the Connecticut Law Tribune. Follow
passwords, home addresses, phone numbers and him on Twitter @RobertSCTLaw or reach him at
credit card information. 203-437-5950.

Pandemic Be Damned, Year-End Collections
Are Steady (So Far)

By Justin Henry

Despite the great anxiety that roiled the legal in- the spring, and the financial strain that many fore-
dustry throughout 2020, fee collections at law casted proved to be short-lived.
firms have largely returned to pre-pandemic At many law firms, however, the results of 2020’s
levels as the fourth quarter comes to a close, law economic turmoil won’t be known until January,
firm leaders and industry observers said, thanks to with much of collections coming in these last days
the successful shift to remote work and a diversity of the year. Asked to comment on the net impact
of practice areas bringing in revenue. As 2020 ends, of the COVID-19 pandemic on their firms’ bottom
many firms are now preserving resources to give lines, many firm leaders said to call back in January.
themselves a head start in 2021. “Our results depend on dollars in the door by a cer-
The fourth quarter is always a high-pressure time tain date and, not surprisingly, the last few weeks of
to collect fees from clients, especially in a year de- the year are always important, but it’s always a little
fined by economic uncertainty. But the legal industry hard to predict,” said Tom Froehle, co-chair of Faegre
had one of the most successful rebounds from the Drinker Biddle & Reath, which formed in 2020 out of
pandemic-fueled economic downturn that began in
¦ Continued on PAGE 18

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